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Legal notice

Version 1.0 — Last updated: 2026-07-06

This legal notice governs access to and use of this website (hereinafter, the "Site"), an informational portal dedicated to facilitating visits to the Guggenheim Museum Bilbao. Access to the Site implies full acceptance of the conditions set out in this document.

1. Identifying information

In compliance with the duty of information established in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following data is provided:

  • Site owner: Publisher of the informational portal (hereinafter, the "Owner").
  • Contact email: [email protected]
  • Phone: +34 944 35 90 00

2. Purpose and scope

The Site is purely informational and educational. Its purpose is to guide visitors regarding hours, exhibitions, the collection and ticket purchase. The Owner reserves the right to modify, at any time and without prior notice, the presentation, configuration and contents of the Site.

3. Terms of use

The user agrees to use the Site in accordance with the law, this legal notice and good customs. In particular, the user agrees to refrain from:

  • Using the contents for unlawful purposes or purposes harmful to the rights and interests of third parties.
  • Introducing or disseminating computer programs that may cause damage to the Owner's or third parties' systems.
  • Attempting to access restricted areas of information systems without authorization.
  • Carrying out actions that cause disproportionate overload of the Site's infrastructure.

4. Intellectual and industrial property

The texts, design, navigation structure, source code and graphic elements of the Site are owned by the Owner or used with the corresponding authorization, and are protected by intellectual and industrial property law. Third-party trademarks, trade names and logos belong to their respective owners. Reproduction, distribution or transformation without express authorization is prohibited.

5. Links to third-party sites

The Site may contain links to external pages over which the Owner has no control. The Owner assumes no responsibility for the contents, services or privacy policies of such sites. The existence of a link does not imply any relationship, approval or recommendation.

6. Disclaimer of warranties

The Site is provided "as is" and "as available." The Owner does not guarantee the absence of interruptions, errors or viruses, nor the accuracy, completeness or permanent validity of the contents, which are for guidance only. Hours, rates and exhibition data should be verified through the Museum's official channels before planning a visit.

7. Limitation of liability

To the maximum extent permitted by applicable law, the Owner shall not be liable for any direct or indirect damages arising from access to or use of the Site, inability to access it, or reliance on information that proves incomplete or inaccurate.

8. Modifications

The Owner may review and update this legal notice at any time. The current version will be the one published on the Site at the time of access, with the date of last update indicated.

9. Applicable law and jurisdiction

These conditions are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts of the user's domicile when the user is a consumer. If any clause of this notice is declared null, the remaining provisions shall remain in full force and effect.

10. Contact

For any inquiry regarding this legal notice, please write to [email protected].

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Guggenheim Bilbao

Hours

Tuesday to Sunday,
10:00 to 19:00 h

Contact

Phone:
+34 944 35 90 00
+34 944 35 90 80

Visitor information:
[email protected]
Other inquiries:
[email protected]

The Museum

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Founding Trustees Gobierno Vasco — Eusko Jaurlaritza Diputación Foral de Bizkaia — Bizkaiko Foru Aldundia Solomon R. Guggenheim Foundation, New York
Strategic Trustees BBK Iberdrola Fundación BBVA
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