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Web Accessibility
This website (hereinafter, the "Site") aims to be accessible to as many people as possible, regardless of their technical or physical capabilities. We work continuously to improve the experience for all users.
1. Accessibility commitment
We are committed to making the Site accessible in accordance with the Web Content Accessibility Guidelines (WCAG 2.1) at level AA and the European standard EN 301 549, taken as a reference for good practice.
2. Conformance status
The Site is partially conformant with WCAG 2.1 level AA, due to the exceptions indicated in the following section. Measures have been incorporated such as semantic markup, alternative texts on images with informational content, form labels, visible focus on interactive elements and adequate color contrast in the interface.
3. Non-accessible content
Some content may not be fully accessible for the following reasons:
- Certain decorative images or third-party audiovisual material may lack complete text descriptions.
- The homepage video does not have subtitles or audio description, as it is strictly ambient and without narration.
- Documents or external links to other platforms are beyond our control and may not meet the same criteria.
4. Navigation support measures
- Hierarchical heading structure to facilitate reading with assistive products.
- Keyboard navigation on main interactive elements.
- Responsive design that allows text enlargement without loss of content.
- Respect for the system preference to reduce motion in animations.
5. Preparation of this statement
This statement has been prepared through a self-assessment carried out by the Site Owner, reviewing the applicable criteria of WCAG 2.1 level AA. Date of last review: 2026-07-06.
6. Feedback and contact
If you detect accessibility barriers or need content in an alternative format, please contact us at [email protected] or call +34 944 35 90 00. We will address your request as soon as possible.
7. Complaint procedures
If, after submitting an accessible information request or complaint, it has been rejected or you disagree with the response, you may file a complaint to learn about and object to the reasons for rejection through the same contact channels indicated above.